Digital Employee Experience for Government and Public Sector

Govern public-sector workstations at scale, reduce avoidable support demand, and keep a clear operational evidence trail.

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OVERVIEW

What is digital employee experience for government?

Digital employee experience for government gives public-sector IT teams continuous visibility and control across employee devices, applications, and virtual sessions. FlexxClient combines endpoint observability, automated remediation, patch reporting, and European governance. Flexxible is certified under Spain's ENS framework, RD 311/2022.

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USE CASES

Meet public-sector security and audit requirements

Flexxible maintains ISO 9001, ISO 14001, ISO 27001, ISO 27017, ISO 27018, ISO 27701, and ENS RD 311/2022 certifications. FlexxClient adds continuous endpoint, patch, and remediation records that procurement, security, and audit teams can review from one platform.

Related Solution

Compliance

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Government
USE CASES

Move from reactive tickets to proactive operations

Ejie, the Basque Government's technology management body, uses FlexxClient to support a proactive managed-workspace model. Telemetry identifies issues earlier, automation resolves repeatable incidents, and support teams gain a clearer view of the public-sector estate they operate.

Related Solution

Advanced Automated Support

USE CASES

Keep patch evidence ready for review

Centralized OS and application patching creates a timestamped record across distributed public-sector devices. When security teams review NIS2-related controls or investigate an incident, the patch history already exists instead of being reconstructed from separate tools.

Related Solution

Patching

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OUR APPROACH

Close to the details, and with the end-user experience front of mind

At Flexxible, we take a detailed and consultative approach with our customers. Finding the right solutions for your organisation is critical, and our ‘automation first, human second’ way of working allows organisations like Ejie to transition from reactive to proactive IT management.

Managing a large number of devices across multiple locations is not easy, but with FlexxClient organisations can unify the management of their complex environments, creating efficiencies in ways not previously considered.

177,000 users

1,360 locations

CUSTOMER STORY

Transforming Public Service IT Management: Ejie’s Journey from Reactive to Proactive IT Services

Traditionally reactive, Ejie, the technological management body for the Basque government, transitioned to a proactive managed workspace model with FlexxClient, ensuring enhanced workplace security and comprehensive infrastructure visibility. Learn how Ejie, with FlexxClient, transformed user experiences and improved operational efficiency, strengthening their managed IT service offering for the public sector.

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EJIE - Basque Government Informatic Society

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