SOLUTIONS

End-user self-help

Give employees approved fixes they can run themselves, straight from the Windows Start menu. Your team decides what is available and to whom, and every run is logged.

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Overview

Let people fix the simple things themselves

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Clearing a Teams cache or reconnecting a printer should not need a ticket. Publish the fixes your engineers already use as microservices, and employees run them from a Flexxible folder in the Start menu.

For help through a conversation, Assist Chatbot in FlexxSolve lets employees describe the problem and get help straightaway.

Explore Assist Chatbot

BENEFITS

Approved fixes, one click away

Your team chooses which microservices employees can run and which groups see them. Employees get the result straightaway. Engineers see every run.

Publish the fixes you trust

Choose ready-made microservices from the Marketplace, build your own, or describe one in plain language and let Create with AI write it. Only the microservices you enable reach employees.

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Target the right people

Make each fix available to specific workspace groups, so finance and the warehouse see different options. Rename the Start menu folder to match your own IT service.

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Keep employees informed

Optional notifications in the Windows notification area tell the employee when a fix starts, when it succeeds and if it fails.

people at the office using technological devices and digital workspaces to work

See what people run

Every run is logged in Operations with the device, the result and the output. Use it to spot problems that keep coming back and decide which fixes to automate next.

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OUR PLATFORM

The ultimate solutions for managing and optimizing your workspaces

Product

FlexxClient

FlexxClient unifies the management and monitoring of all workspaces, virtual or physical. Leverage automation, empowering your IT teams to drive daily positive outcomes, monitor user experience, and enable self-healing.

Explore
digital workspace, analyzer, data endusers, applications platform image

Integration and Business Flows

Observability

Remote Support

Maintenance and Inventory

Analytics, Connectors, and Data

Automation and Remediation

AI

autonomous Service Desk that never sleeps

FlexxSolve

FlexxSolve gets people back to work and reduces repetitive work for Service Desk engineers, while you stay in control. FlexxSolve finds out why something isn't working on an employee's device, fixes it within the limits you set and checks that it worked. When a person is needed, your engineers get the case with the work already done.

Explore
digital workspace, analyzer, data endusers, applications image

Autonomous diagnosis and repair

Integration and Business Flows

Observability

Remote Support

Maintenance and Inventory

Analytics, Connectors, and Data

Automation and Remediation

AI

Product

FlexxDesktop

Experience ultimate flexibility with FlexxDesktop, recognized in  the Gartner Magic Quadrant for DaaS in 2023. Use your hardware or ours, any  broker, cloud, or hypervisor, to create the ideal Desktop as a Service  offering. With its integrated management and monitoring tools, organizations  can leverage automation and self-healing capabilities to deliver the best  user experience possible.

Explore
RAM Storage, digital workspace, screen image

Analytics, Connectors, and Data

AI

Remote Support

Maintenance and Inventory

Automation and Remediation

Integration and Business Flows

Observability

Workstation Virtualization and Advanced Monitoring

Product

FlexxClient

FlexxClient unifies the management and monitoring of all workspaces, virtual or physical. Leverage automation, empowering your IT teams to drive daily positive outcomes, monitor user experience, and enable self-healing.

Explore
digital workspace, analyzer, data endusers, applications platform image

Integration and Business Flows

Observability

Remote Support

Maintenance and Inventory

Analytics, Connectors, and Data

Automation and Remediation

AI

autonomous Service Desk that never sleeps

FlexxSolve

FlexxSolve gets people back to work and reduces repetitive work for Service Desk engineers, while you stay in control. FlexxSolve finds out why something isn't working on an employee's device, fixes it within the limits you set and checks that it worked. When a person is needed, your engineers get the case with the work already done.

Explore
digital workspace, analyzer, data endusers, applications image

Autonomous diagnosis and repair

Integration and Business Flows

Observability

Remote Support

Maintenance and Inventory

Analytics, Connectors, and Data

Automation and Remediation

AI

Product

FlexxDesktop

Experience ultimate flexibility with FlexxDesktop, recognized in  the Gartner Magic Quadrant for DaaS in 2023. Use your hardware or ours, any  broker, cloud, or hypervisor, to create the ideal Desktop as a Service  offering. With its integrated management and monitoring tools, organizations  can leverage automation and self-healing capabilities to deliver the best  user experience possible.

Explore
RAM Storage, digital workspace, screen image

Analytics, Connectors, and Data

AI

Remote Support

Maintenance and Inventory

Automation and Remediation

Integration and Business Flows

Observability

Workstation Virtualization and Advanced Monitoring

CUSTOMER STORY

Empowering Healthcare providers with digital flexibility and security

By using a combination of automation, monitoring, support and observability tools, we enable an out-of-the-box mature EUC strategy with a proven ROI model for boosting productivity, reducing support overhead, and increasing first line fix rates.

Read more
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Trusted by the world's leading providers:

Frequently Asked Questions

Where do employees find the fixes?

Which operating systems are supported?

Can we create our own fixes?

How is this different from Assist Chatbot?

Let's make work
work better.

Book a personalized demo or tell us what’s getting in the way.
We'll find the solution together.