FlexxClient

Unparalleled user experience, efficient IT support, and total observability

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OVERVIEW

Let FlexxClient automate and streamline your operations and support

FlexxClient enables enterprise organizations to track, manage and improve their digital experience while automating common IT tasks to increase efficiency, reduce downtime and boost productivity. Organizations improve their baseline productivity, end user satisfaction and support effectiveness. With FlexxClient, IT leadership can confidently demonstrate their digital health through real time end user feedback and observability of workspace performance.

19%

of tickets fix themselves automatically.

65%

We diagnose problems 65% quicker.

78%

Users get back 78% of the time they would have spent waiting for support.

74%

of support and operations tickets could be automated.

EMBRACE FLEXIBILITY

Support tools for the future, today

Support desk efficiencies like you wouldn’t believe. FlexxClient is built for complex and distributed workforces, all managed from a single console. Cut your average helpdesk resolution time by 80 percent with self-healing tech that detects and automatically fixes issues — without team intervention.

FlexxClient
FlexxClient
EMPOWER IT TEAMS

The digital experience is failing employees

Put a stop to digital discontent. With FlexxClient, cut IT support diagnosis time with historical and live application and device insights. Employees immediately benefit, thanks to faster and non-invasive remediation, allowing them to focus on business-critical tasks.

TOTAL OBSERVATION

A truly unified hybrid workspace management system

With FlexxClient, cater to the unique needs of each of your instances with true unified hybrid workspace management. Manage multiple locations, branches, or clients within a single console. Perform maintenance and management actions in isolation or groups. Benefit from integrated remote assistance tools with fast problem diagnosis and automated remediation.

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SOLUTIONS

FlexxClient is the future of flexible and efficient end-user computing. We believe in product quality, continuous engineering development, and user experience excellence.

SOLUTIONS

Desktop-as-a-Service & VDI

With Flexxible’s DaaS and VDI solutions, organizations gain the flexibility to efficiently manage hybrid workforces, delivering consistent performance and streamlined operations.

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Product

Security & Patch Management

With Flexxible’s security solutions, organizations can effectively protect their IT infrastructure, ensuring a secure and resilient digital environment.

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APPLICATIONS

UXI - User Experience

Flexxible’s digital experience management solutions benefit both end-users and IT teams alike. By proactively monitoring user experiences in realtime, Flexxible ensures end-users are working effectively. Support teams can pinpoint exact moments that cause UX dips, enabling them to respond appropriately and improve operational efficiency.

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SOLUTIONS

Advanced Automated Support

Flexxible’s advanced, automated support solution reimagines IT support as you know it. Improve first line fix rates, reduce resolution times, and cut the number of escalated support tickets.

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SOLUTIONS

Auto-Remediation

Flexxible’s auto-remediation solutions detect and resolve IT incidents before they get to users. Leveraging intelligent automation, Flexxible delivers reliable, consistent, and high-performance support, reducing downtime and giving IT teams time back to focus on strategic projects.

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SOLUTIONS

Secure Remote Assistance

Flexxible enables your support teams to assist end users remotely and securely, whether they be attended or not, ensuring help is available to everyone, when they need it.

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SOLUTIONS

End User Self-Help

Flexxible’s end-user, self-help solutions empower employees to resolve IT issues themselves. Independently-minded end-users reduce support workloads and contribute to higher workforce productivity. Ensure faster issue resolution, improve user satisfaction, and streamline IT operations with Flexxible.

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APPLICATIONS

Inventory & Software Asset Management

Flexxible's Software Asset Management and Inventory solutions empower efficient license and device management, usage tracking, and comprehensive application inventory capabilities. This ensures optimal utilization, reduces costs, and enhances security posture.

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APPLICATIONS

Green IT

Flexxible's solutions are designed with environmental considerations in mind, as we strive to reduce the impact of critical IT services on the planet. By meticulously tracking energy consumption at a micro-level, we assist organizations in achieving their sustainability goals and complying with the latest regulations

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APPLICATIONS

Citrix Ready

Flexxible’s DaaS and VDI solutions, fully integrated with Citrix, provide organizations with the flexibility to manage hybrid workforces efficiently, offering consistent performance and streamlined operations.

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CUSTOMER STORY

Transforming Public Service IT Management: Ejie’s Journey from Reactive to Proactive IT Services

Traditionally reactive, Ejie, the technological management body for the Basque government, transitioned to a proactive managed workspace model with FlexxClient, ensuring enhanced workplace security and comprehensive infrastructure visibility. Learn how Ejie, with FlexxClient, transformed user experiences and improved operational efficiency, strengthening their managed IT service offering for the public sector.

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EJIE - Basque Government Informatic Society
RESOURCES

Featured Resources

FlexxClient Features

Support

Diagnostics

Automation

Software Asset Management

Digital Experience Managment

Management

Monitoring

Security

DaaS Compute

DaaS Cloud

Explore FlexxClient Plans

FlexxDesktop Standard

Our flagship DaaS offering for managing digital workspaces with custom automation and advanced infrastructure monitoring

Base features:

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Support

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Diagnostics

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Automation

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Software Asset Management

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Digital Experience Management

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Security

Extras:

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Monitoring

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FlexxDesktop Advanced

Adds 24/7 support, monitoring and management from our global service centre.

Base features:

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Support

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Diagnostics

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Automation

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Software Asset Management

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Digital Experience Management

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Security

Extras:

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Monitoring

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Management

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FlexxDesktop Enterprise

Adds our validated hardware stack for VDI and DaaS in your datacentre

Base features:

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Support

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Diagnostics

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Automation

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Software Asset Management

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Digital Experience Management

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Security

Extras:

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Monitoring

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Management

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DaaS Compute

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FlexxDesktop
Edge

Fully hosted DaaS platform for the most demanding enterprises

Base features:

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Support

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Diagnostics

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Automation

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Software Asset Management

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Digital Experience Management

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Security

Extras:

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Monitoring

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Management

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DaaS Compute

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DaaS Cloud

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Alerting

Add alerts across your environmenting ensuring you receive prompt notification of any machines that are out of performance bounds

Custom Dashboards

Create dashboards designed to fit in with your business workflows and visualization needs

Custom Reporting

Utilize data across all of our tools and services in a single pain of glass with fully customizable reports

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Rethink your workspace potential

Connect with one of our experts today to find out how Flexxible's solutions empower your organization to embrace automation, increase efficiency and improve user experience.

* Gartner, Magic Quadrant for Desktop as a Service, Stuart Downes, Craig Fister, Sunil Kumar, Eri Hariu, Mark Margevicius, Tony Harvey, 5 September 2023 GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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