Auto-serviço
As soluções de autoatendimento para o usuário final da Flexxible capacitam os funcionários a resolver problemas de TI por conta própria. Usuários finais independentes reduzem a carga de trabalho de suporte e contribuem para uma maior produtividade da força de trabalho. Garanta uma resolução de problemas mais rápida, melhore a satisfação do usuário e otimize as operações de TI com o Flexxible.
Imagine quanto tempo você poderia economizar se seus usuários pudessem resolver suas solicitações mais simples sozinhos?
As soluções avançadas de autoatendimento da Flexxible para usuários finais capacitam os funcionários a resolver problemas de TI de forma independente, reduzindo as chamadas de suporte. Com ferramentas inteligentes para garantir a resolução rápida de problemas, você desfrutará de maior satisfação do usuário e operações de TI mais eficientes em todos os ambientes.
Capacite os usuários a resolver problemas comuns de TI de forma independente
As soluções Flexxible permitem que as organizações melhorem a produtividade, facilitando o autoatendimento para problemas comuns de TI. Os funcionários podem resolver rapidamente seus próprios problemas, reduzindo os custos de TI e aliviando a pressão sobre as equipes de suporte. Com a resolução mais rápida de problemas, as operações de TI são executadas de forma mais suave e os usuários finais trabalham com mais eficiência.
Aumenta a produtividade do usuário
Chega de esperar pelo suporte de TI. Permita que os funcionários resolvam rapidamente problemas comuns de TI por conta própria, minimizando interrupções e aumentando sua produtividade.
Reduz a carga de trabalho de suporte de TI
Apoderant als usuaris per gestionar els problemes rutinaris de manera independent, les solucions d'autoajuda redueixen significativament el volum de tiquets de suport, alliberant als equips de TI per a centrar-se en tasques més complexes i estratègiques.
Aumenta a satisfação do usuário
Fornecer aos usuários as ferramentas para resolver seus próprios problemas melhora sua experiência geral de trabalho e satisfação. Capacitar a força de trabalho tem um impacto positivo na cultura da empresa e cultiva uma percepção mais positiva dos serviços de TI organizacionais.
Resolução de problemas mais rápida
Qual é o seu processo para enviar e processar tickets de suporte? Nós vamos superar isso. As soluções de autoajuda fornecem assistência imediata para problemas comuns, garantindo que sejam resolvidos rapidamente, melhorando a eficiência operacional e minimizando o tempo de inatividade.
As soluções definitivas para gerenciar e otimizar seus espaços de trabalho
FlexxClient
FlexxClient unifies the management and monitoring of all workspaces, virtual or physical. Leverage automation, empowering your IT teams to drive daily positive outcomes, monitor user experience, and enable self-healing.
Integration and Business Flows
Observability
Remote Support
Maintenance and Inventory
Analytics, Conectors, and Data
Automation and Remediation
AI
FlexxSecurity
IT management and monitoring meets endpoint security. By combining automation, observability, and security, FlexxSecurity empowers your organization to prevent and respond to attacks. FlexxSecurity also provides OS patching and application updates, maintaining security compliance across all endpoints.
AI based EDR integrated with DEX
Integration and Business Flows
Observability
Remote Support
Maintenance and Inventory
Analytics, Conectors, and Data
Automation and Remediation
AI
FlexxDesktop
Experience ultimate flexibility with FlexxDesktop, recognized in the Gartner Magic Quadrant for DaaS in 2023. Use your hardware or ours, any broker, cloud, or hypervisor, to create the ideal Desktop as a Service offering. With its integrated management and monitoring tools, organizations can leverage automation and self-healing capabilities to deliver the best user experience possible.
Analytics, Conectors, and Data
AI
Remote Support
Maintenance and Inventory
Automation and Remediation
Integration and Business Flows
Observability
Workstation Virtualization and Advanced Monitoring
FlexxBeat
Use AI to identify users requiring attention, understand what they need, and support their adaptation to the new era of work hybridization.
Analytics, Conectors, and Data
AI
FlexxClient
FlexxClient unifies the management and monitoring of all workspaces, virtual or physical. Leverage automation, empowering your IT teams to drive daily positive outcomes, monitor user experience, and enable self-healing.
Integration and Business Flows
Observability
Remote Support
Maintenance and Inventory
Analytics, Conectors, and Data
Automation and Remediation
AI
FlexxSecurity
IT management and monitoring meets endpoint security. By combining automation, observability, and security, FlexxSecurity empowers your organization to prevent and respond to attacks. FlexxSecurity also provides OS patching and application updates, maintaining security compliance across all endpoints.
AI based EDR integrated with DEX
Integration and Business Flows
Observability
Remote Support
Maintenance and Inventory
Analytics, Conectors, and Data
Automation and Remediation
AI
FlexxDesktop
Experience ultimate flexibility with FlexxDesktop, recognized in the Gartner Magic Quadrant for DaaS in 2023. Use your hardware or ours, any broker, cloud, or hypervisor, to create the ideal Desktop as a Service offering. With its integrated management and monitoring tools, organizations can leverage automation and self-healing capabilities to deliver the best user experience possible.
Analytics, Conectors, and Data
AI
Remote Support
Maintenance and Inventory
Automation and Remediation
Integration and Business Flows
Observability
Workstation Virtualization and Advanced Monitoring
FlexxBeat
Use AI to identify users requiring attention, understand what they need, and support their adaptation to the new era of work hybridization.
Analytics, Conectors, and Data
AI
Capacitando os provedores de saúde com flexibilidade digital e segurança
Usando uma combinação de ferramentas de automação, monitoramento, suporte e observabilidade, habilitamos uma estratégia EUC madura pronta para uso com um modelo de ROI comprovado para aumentar a produtividade, reduzir a sobrecarga de suporte e aumentar as taxas de resolução na primeira linha.
Empowering Enterprises Worldwide Through Innovative Technology
Founded in 2008 in Spain, Flexxible is a multinational company with offices across several countries including Spain, the United Kingdom, the United States, Brazil, and India. Our products have earned recognition in the 2023 Gartner Magic Quadrant and by IDC as innovators in Virtual Client Computing 2023. They are deployed across more than 600,000 endpoints, spanning a wide range of businesses. Our mission is to empower enterprises to harness the potential of end-user computing, providing them with the confidence, knowledge, and capability to leverage technology in a way that suits their needs effectively.
Trusted by the world's leading providers:
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Como você gerencia e dá suporte a uma força de trabalho cada vez mais complexa, distribuída e híbrida?
Você pode garantir que 100% dos seus endpoints estão corrigidos e, quando necessário, fazer isso com apenas alguns cliques?
O que nossos clientes atuais conseguem com o FlexxSecurity?
Você tem a visibilidade de TODOS os endpoints de suas organizações em um só lugar?
Featured Resources
* Gartner®, Magic Quadrant™ for Digital Employee Experience Management Tools, Dan Wilson, Tom Cipolla, Stuart Downes, Autumn Stanish, Lina Al Dana, 26 August 2024 **Gartner®, Magic Quadrant™ for Desktop as a Service, Stuart Downes, Eri Hariu, Mark Margevicius, Craig Fisler, Sunil Kumar, 16 September 2024
GARTNER® is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT™ is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. Gartner® does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner® research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner® disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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