Digital Employee Experience for Healthcare

Keep clinical workstations, sessions, printers, and scanners working so technology does not delay care.

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OVERVIEW

What is digital employee experience for healthcare?

Digital employee experience for healthcare measures and improves how clinicians use workstations, applications, sessions, and critical peripherals. FlexxClient monitors endpoint health, logon performance, application stability, printers, scanners, and patch posture, then automates approved fixes before recurring IT problems consume clinical time.

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USE CASES

Control the peripherals that generate repeat tickets

Label printers, barcode scanners, dictation hardware, and other clinical peripherals often fail in repeatable ways. FlexxClient monitors device and driver state across the estate and can trigger approved remediation when a known issue appears, reducing avoidable disruption on wards and in clinics.

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Flows

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USE CASES

Resolve routine incidents before the ward notices

Slow logons, hung sessions, profile problems, and common application faults can be detected from telemetry rather than waiting for a clinician to raise a ticket. Automated support clears repeatable incidents early and leaves service-desk staff free for problems that need clinical context or human judgment.

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Automated Support

USE CASES

Protect patient data with continuous evidence

Centralized patch reporting, security visibility, and ISO 27001 and ISO 27701 certified management support healthcare security and privacy programs. Hospitals can review endpoint posture and remediation history continuously, including evidence relevant to GDPR and NIS2 risk-management work.

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Compliance

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CUSTOMER STORY

Transforming Public Service IT Management: Ejie’s Journey from Reactive to Proactive IT Services

Traditionally reactive, Ejie, the technological management body for the Basque government, transitioned to a proactive managed workspace model with FlexxClient, ensuring enhanced workplace security and comprehensive infrastructure visibility. Learn how Ejie, with FlexxClient, transformed user experiences and improved operational efficiency, strengthening their managed IT service offering for the public sector.

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EJIE - Basque Government Informatic Society

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