SOLUTIONS

End User Self-Help

Flexxible’s end-user, self-help solutions empower employees to resolve IT issues themselves. Independently-minded end-users reduce support workloads and contribute to higher workforce productivity. Ensure faster issue resolution, improve user satisfaction, and streamline IT operations with Flexxible.

Overview

Imagine how much time you could save if your users could solve their most simple requests themselves?

Flexxible’s advanced end-user, self-help solutions empower employees to independently resolve IT issues, reducing support demands. With intelligent tools to ensure fast issue resolution, you’ll benefit from improved user satisfaction and streamlined IT operations across all environments.

BENEFITS

Empower users to resolve common IT issues independently

Flexxible’s solutions empower organizations to enhance productivity by enabling self-service for common IT issues. Employees can quickly resolve their own problems, reducing IT overheads and relieving pressure on support teams. With faster issue resolution, IT operations are smoother and end-users work more effectively.

Increase User Productivity

No more waiting for IT support. Enable employees to quickly resolve common IT issues on their own, minimizing disruptions and increasing their productive output.

Reduce IT Support Workload

By empowering users to handle routine issues independently, self-help solutions significantly reduce the volume of support tickets, freeing up IT teams to focus on more complex and strategic tasks.

Enhance User Satisfaction

Providing users with the tools to solve their own problems enhances their overall working experience and satisfaction. Workforce empowerment has a positive impact on company culture, and cultivates a more positive perception of organizational IT services.

Faster Issue Resolution

What’s your process for submitting and processing support tickets? We’ll beat it. Self-help solutions provide immediate assistance for common issues, ensuring that they’re resolved at speed, improving operational efficiency and minimizing downtime.

OUR PLATFORM

The ultimate solutions for managing and optimizing your workspaces

Product

FlexxClient

FlexxClient unifies the management and monitoring of all workspaces, virtual or physical. Leverage automation, empowering your IT teams to drive daily positive outcomes, monitor user experience, and enable self-healing.

Explore

Integration and Business Flows

Observability

Remote Support

Maintenance and Inventory

Analytics, Conectors, and Data

Automation and Remediation

AI

Cybersecurity at the roots

FlexxSecurity

IT management and monitoring meets endpoint security. By combining automation, observability, and security, FlexxSecurity empowers your organization to prevent and respond to attacks. FlexxSecurity also provides OS patching and application updates, maintaining security compliance across all endpoints.

Explore

AI based EDR integrated with DEX

Integration and Business Flows

Observability

Remote Support

Maintenance and Inventory

Analytics, Conectors, and Data

Automation and Remediation

AI

Product

FlexxDesktop

Experience ultimate flexibility with FlexxDesktop, recognized in  the Gartner Magic Quadrant for DaaS in 2023. Use your hardware or ours, any  broker, cloud, or hypervisor, to create the ideal Desktop as a Service  offering. With its integrated management and monitoring tools, organizations  can leverage automation and self-healing capabilities to deliver the best  user experience possible.

Explore

Analytics, Conectors, and Data

AI

Remote Support

Maintenance and Inventory

Automation and Remediation

Integration and Business Flows

Observability

Workstation Virtualization and Advanced Monitoring

Product

FlexxBeat

Use AI to identify users requiring attention, understand what they need, and support their adaptation to the new era of work hybridization.

Analytics, Conectors, and Data

AI

Product

FlexxClient

FlexxClient unifies the management and monitoring of all workspaces, virtual or physical. Leverage automation, empowering your IT teams to drive daily positive outcomes, monitor user experience, and enable self-healing.

Explore

Integration and Business Flows

Observability

Remote Support

Maintenance and Inventory

Analytics, Conectors, and Data

Automation and Remediation

AI

Cybersecurity at the roots

FlexxSecurity

IT management and monitoring meets endpoint security. By combining automation, observability, and security, FlexxSecurity empowers your organization to prevent and respond to attacks. FlexxSecurity also provides OS patching and application updates, maintaining security compliance across all endpoints.

Explore

AI based EDR integrated with DEX

Integration and Business Flows

Observability

Remote Support

Maintenance and Inventory

Analytics, Conectors, and Data

Automation and Remediation

AI

Product

FlexxDesktop

Experience ultimate flexibility with FlexxDesktop, recognized in  the Gartner Magic Quadrant for DaaS in 2023. Use your hardware or ours, any  broker, cloud, or hypervisor, to create the ideal Desktop as a Service  offering. With its integrated management and monitoring tools, organizations  can leverage automation and self-healing capabilities to deliver the best  user experience possible.

Explore

Analytics, Conectors, and Data

AI

Remote Support

Maintenance and Inventory

Automation and Remediation

Integration and Business Flows

Observability

Workstation Virtualization and Advanced Monitoring

Product

FlexxBeat

Use AI to identify users requiring attention, understand what they need, and support their adaptation to the new era of work hybridization.

Analytics, Conectors, and Data

AI

Make the most of your IT investments with Flexxible

Discover the Flexxible advantage. Enhance operational efficiency, reduce IT overheads, drive significant ROI.

74%

Automate 74% of support and operations tickets.

19%

Reduce downtime: 19%of tickets fix themselves automatically.

65%

We diagnose problems 65% quicker.

78%

Boost productivity: users get back 78% of the time they would have spent waiting for support.

CUSTOMER STORY

Empowering Healthcare providers with digital flexibility and security

By using a combination of automation, monitoring, support and observability tools, we enable an out-of-the-box mature EUC strategy with a proven ROI model for boosting productivity, reducing support overhead, and increasing first line fix rates.

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A man working on a computerA man pointing to a wall
ABOUT FLEXXIBLE

Empowering Enterprises Worldwide Through Innovative Technology

Founded in 2008 in Spain, Flexxible is a multinational company with offices across several countries including Spain, the United Kingdom, the United States, Brazil, and India. Our products have earned recognition in the 2023 Gartner Magic Quadrant and by IDC as innovators in Virtual Client Computing 2023. They are deployed across more than 600,000 endpoints, spanning a wide range of businesses. Our mission is to empower enterprises to harness the potential of end-user computing, providing them with the confidence, knowledge, and capability to leverage technology in a way that suits their needs effectively.

Frequently Asked Questions

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Learn More

How do you manage and give support to an increasingly complex, distributed, hybrid workforce?

Do you have the visibility of ALL your organizations endpoints in one location?

Can you ensure 100% of your endpoints are patched, and when necessary, make it happen with just a few clicks?

What do our current customers achieve with FlexxSecurity?

Request a personalized meeting with our team

Find out today how Flexxible's solutions work for you

* Gartner, Magic Quadrant for Desktop as a Service, Stuart Downes, Craig Fister, Sunil Kumar, Eri Hariu, Mark Margevicius, Tony Harvey, 5 September 2023 GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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Carrer de Vallhonrat, 45, 08221
Terrassa, Barcelona, Spain

+34 937 880 333

Fort Lauderdale, Florida

6750 N. Andrews Avenue, #200, Office 2013, Ft. Lauderdale, FL 33309, USA

+1 919-806-4580

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+44 (0) 203 4688752

São Paulo, Brazil

Av. Engenheiro Luís Carlos Berrini, 550 – 41 – Brooklin Paulista, São Paulo 04571-000, Brazil

+55 11 95300 0660