SOLUTIONS

Secure Remote Assistance

Flexxible enables your support teams to assist end users remotely and securely, whether they be attended or not, ensuring help is available to everyone, when they need it.

Overview

How secure is your current remote assistance tool?

Support, simplified. Flexxible’s remote assistance solutions enable easier and quicker resolutions, with additional security. With advanced technology embedded within Flexxible’s solution, there’s no need for additional licensing to enjoy the benefits of a unified management framework like ours.

BENEFITS

With Flexxible, your support teams can help end users seamlessly, remotely, and securely — from anywhere in the world.

Our secure remote assistance solution empowers organizations to provide IT support securely and at speed. Benefit from fast resolution times and robust data protection protocols. With Flexxible, deliver efficient and reliable remote support to your workforce. With all that productive time back, what more could your people achieve?

Enhanced Security and Privacy

All remote sessions take place through encrypted channels, safeguarding sensitive data from unauthorized access and cyber threats. With a secure connection, your user and company data remains confidential, keeping you protected against potential security breaches.

Improved Efficiency and Reduced Downtime

IT support teams can quickly diagnose and resolve issues remotely — there is no need for a physical presence. Rapid response minimizes down time for end-users. Say goodbye to unnecessary disruption, and watch productivity soar.

Cost Savings

Leverage secure remote assistance, reduce on-site support visits, and realize substantial cost-savings. Lower travel and logistics costs means more budget for business-critical priorities. Efficient issue resolution means a faster  return to normal operations. With fewer unproductive hours, your resources go further.

Automated Session Closure

Enhance your security posture and reduce cyber attack vulnerability. By automatically closing sessions when support is completed, Flexxible ensures that your devices are not left open in listening mode.

OUR PLATFORM

The ultimate solutions for managing and optimizing your workspaces

Product

FlexxClient

FlexxClient unifies the management and monitoring of all workspaces, virtual or physical. Leverage automation, empowering your IT teams to drive daily positive outcomes, monitor user experience, and enable self-healing.

Explore

Integration and Business Flows

Observability

Remote Support

Maintenance and Inventory

Analytics, Conectors, and Data

Automation and Remediation

AI

Cybersecurity at the roots

FlexxSecurity

IT management and monitoring meets endpoint security. By combining automation, observability, and security, FlexxSecurity empowers your organization to prevent and respond to attacks. FlexxSecurity also provides OS patching and application updates, maintaining security compliance across all endpoints.

Explore

AI based EDR integrated with DEX

Integration and Business Flows

Observability

Remote Support

Maintenance and Inventory

Analytics, Conectors, and Data

Automation and Remediation

AI

Product

FlexxDesktop

Experience ultimate flexibility with FlexxDesktop, recognized in  the Gartner Magic Quadrant for DaaS in 2023. Use your hardware or ours, any  broker, cloud, or hypervisor, to create the ideal Desktop as a Service  offering. With its integrated management and monitoring tools, organizations  can leverage automation and self-healing capabilities to deliver the best  user experience possible.

Explore

Analytics, Conectors, and Data

AI

Remote Support

Maintenance and Inventory

Automation and Remediation

Integration and Business Flows

Observability

Workstation Virtualization and Advanced Monitoring

Product

FlexxBeat

Use AI to identify users requiring attention, understand what they need, and support their adaptation to the new era of work hybridization.

Analytics, Conectors, and Data

AI

Product

FlexxClient

FlexxClient unifies the management and monitoring of all workspaces, virtual or physical. Leverage automation, empowering your IT teams to drive daily positive outcomes, monitor user experience, and enable self-healing.

Explore

Integration and Business Flows

Observability

Remote Support

Maintenance and Inventory

Analytics, Conectors, and Data

Automation and Remediation

AI

Cybersecurity at the roots

FlexxSecurity

IT management and monitoring meets endpoint security. By combining automation, observability, and security, FlexxSecurity empowers your organization to prevent and respond to attacks. FlexxSecurity also provides OS patching and application updates, maintaining security compliance across all endpoints.

Explore

AI based EDR integrated with DEX

Integration and Business Flows

Observability

Remote Support

Maintenance and Inventory

Analytics, Conectors, and Data

Automation and Remediation

AI

Product

FlexxDesktop

Experience ultimate flexibility with FlexxDesktop, recognized in  the Gartner Magic Quadrant for DaaS in 2023. Use your hardware or ours, any  broker, cloud, or hypervisor, to create the ideal Desktop as a Service  offering. With its integrated management and monitoring tools, organizations  can leverage automation and self-healing capabilities to deliver the best  user experience possible.

Explore

Analytics, Conectors, and Data

AI

Remote Support

Maintenance and Inventory

Automation and Remediation

Integration and Business Flows

Observability

Workstation Virtualization and Advanced Monitoring

Product

FlexxBeat

Use AI to identify users requiring attention, understand what they need, and support their adaptation to the new era of work hybridization.

Analytics, Conectors, and Data

AI

Make the most of your IT investments with Flexxible

Discover the Flexxible advantage. Enhance operational efficiency, reduce IT overheads, drive significant ROI.

74%

Automate 74% of support and operations tickets.

19%

Reduce downtime: 19% of tickets fix themselves automatically.

65%

We diagnose problems 65% quicker.

78%

Boost productivity: users get back 78% of the time they would have spent waiting for support.

CUSTOMER STORY

Empowering Healthcare providers with digital flexibility and security

By using a combination of automation, monitoring, support and observability tools, we enable an out-of-the-box mature EUC strategy with a proven ROI model for boosting productivity, reducing support overhead, and increasing first line fix rates.

Read more
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A man working on a computerA man pointing to a wall
ABOUT FLEXXIBLE

Empowering Enterprises Worldwide Through Innovative Technology

Founded in 2008 in Spain, Flexxible is a multinational company with offices across several countries including Spain, the United Kingdom, the United States, Brazil, and India. Our products have earned recognition in the 2023 Gartner Magic Quadrant and by IDC as innovators in Virtual Client Computing 2023. They are deployed across more than 600,000 endpoints, spanning a wide range of businesses. Our mission is to empower enterprises to harness the potential of end-user computing, providing them with the confidence, knowledge, and capability to leverage technology in a way that suits their needs effectively.

Frequently Asked Questions

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Learn More

How do you manage and give support to an increasingly complex, distributed, hybrid workforce?

Do you have the visibility of ALL your organizations endpoints in one location?

Can you ensure 100% of your endpoints are patched, and when necessary, make it happen with just a few clicks?

What do our current customers achieve with FlexxSecurity?

Request a personalized meeting with our team

Find out today how Flexxible's solutions work for you

* Gartner, Magic Quadrant for Desktop as a Service, Stuart Downes, Craig Fister, Sunil Kumar, Eri Hariu, Mark Margevicius, Tony Harvey, 5 September 2023 GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Terrassa, Barcelona

Carrer de Vallhonrat, 45, 08221
Terrassa, Barcelona, Spain

+34 937 880 333

Fort Lauderdale, Florida

6750 N. Andrews Avenue, #200, Office 2013, Ft. Lauderdale, FL 33309, USA

+1 919-806-4580

London, England

6th Floor, 2 Kingdom Street, London, W2 6BD, UK

+44 (0) 203 4688752

São Paulo, Brazil

Av. Engenheiro Luís Carlos Berrini, 550 – 41 – Brooklin Paulista, São Paulo 04571-000, Brazil

+55 11 95300 0660