Support that feels immediate. FlexxSolve understands the issue, takes action, and gets people back to work while you stay in control.
FlexxSolve understands the issue, acts within your rules, and verifies the result so people get back to work sooner.
<15 min*
Average resolution time for eligible tickets completed autonomously
24/7
Continuous ticket processing within the categories you activate
750,000
Tickets analyzed in the observed dataset
125
Resolvable ticket categories in the observed dataset
*Average observed resolution time for eligible tickets completed autonomously by FlexxSolve. Excludes cases requiring human approval or intervention. Results vary by category and environment.

FlexxSolve helps people get back to work sooner, gives the Service Desk time back, and moves every case toward the right next step.
Less waiting, fewer repeated explanations, and support that starts working immediately.
FlexxSolve handles repetitive work and prepares better cases when human intervention is needed.
Activate the categories you choose and scale only where FlexxSolve proves value.
You choose where FlexxSolve can act, when approval is required, and how much it can consume.
Start with the categories you choose and expand only when results justify it.
Sensitive actions wait for a person when risk requires it.
Set limits per ticket and per month, and pause FlexxSolve whenever you need.
Actions, evidence, approvals, and results remain documented.
Catalog remediations are certified by Flexxible. Actions generated for each case stay within your categories, permissions, and approval rules.
Bring the same ability to understand, act, and verify to your support platform, corporate chatbot, remote assistance, and internal automation.
Works with the service management platform you already use.
Turn tickets into actions and outcomes.
Move from answering questions to putting resolution in motion.
Give every technician an additional specialist during the session.
Bring resolution capability into the tools and automations your teams already use.
Create your environment automatically, connect your platform in read-only mode, and see where FlexxSolve creates value before you buy.
Find the categories with the strongest opportunity.
Test more than one path to value.
Autonomous resolution, remediation, technician assistance, or case enrichment.
See where FlexxSolve creates value, how it creates it, and what to scale next.
Available to verified end customers with a professional email. No demo required.
Categorization is read-only and does not consume the 100 interventions.
FlexxSolve works within resolvable categories activated by you. The evaluation identifies where your own ticket data shows the strongest opportunity.
Only within the categories, permissions, and risk rules you define. Actions that carry risk can require human approval.
It moves the case as far forward as possible and hands it over with diagnosis, context, evidence, and actions already completed.
No. FlexxSolve adds resolution capability to the platform you already use.
An autonomous resolution, a valuable remediation, technician assistance, or a case enriched with diagnosis, context, and evidence. Categorization does not consume the 100 interventions.
Verified end customers using a professional email can create an environment without a demo or sales call. If the organization cannot be verified automatically, activation may require a short review.
Categorize for free. Test up to 10 recommended categories across 100 value interventions. Continue only with what proves value.
Professional email required. No demo required.
Push agent updates to workspaces
Reset, backup and optimize FSLogix profiles
Place machines into maintenance mode
Perform power actions including restart, log off, shutdown and wake on LAN
Perform automated repairs and scripted actions
Support remote users and unattended devices
Connect to users through Windows Remote Assistance
Create dynamic sessions specific to your environment for latency to your datacentres, specific metrics and more
Verify application version compliance
Capture application performance metrics such as CPU, RAM, Network Traffic, IO and GPU
Capture and diagnose adverse performance events
View historical workspace, application and process performance
View events from across your end user computing estate
Gain detailed insights into workspaces including performance, alerts, events, logon performance and security and compliance
Enable management to seamlessly approve and action end user requests
Automate your IT operations by allowing end users, operations and line management to access complex IT automation for provisioning, management and more
Run tasks and automation across groups of workspaces or every workspace
Use self-healing scripts to automatically fix issues before they impact your users
Break down the average and total compute cost of running your software
Gain insight into installed application versions across your organisation
See which users are utilizing which applications and where applications are installed but unused
View all software installed across your workspaces
View detailed device compliance with company baselines for security, application versions and more
Track performance impacting events alongside the root cause applications and processes
Gain insight into end user performance through end user experience scoring based on performance and adverse events
Create polls to gather real world end user feedback on digital experience
Add alerts across your environmenting ensuring you receive prompt notification of any machines that are out of performance bounds
Create dashboards designed to fit in with your business workflows and visualization needs
Utilize data across all of our tools and services in a single pain of glass with fully customizable reports
Rapidly patch third party applications and remove day zero vulnerabilities from your environment
Automate the remediation of security events and compliance
Unified alerting for workspace security compliance and Anti-Virus and EDR alerting
Report and enforce patch management across your workspace estate through automation