Hybrid Work is Forcing Companies to Rethink the Management of Their Digital Environments
Barcelona, May, 22 2026 - After several years focused on the remote work debate, many companies are now entering a new phase defined by the consolidation of permanent hybrid models. Employees alternating between office, remote, and mobile working, distributed teams, and a growing dependence on digital tools are transforming the day-to-day functioning of organizations.
According to Flexxible, a Spanish technology company specializing in digital workplace management and automation platforms, this new reality is shifting much of the pressure onto companies' technology operations, particularly in areas related to support, security, software deployment, device maintenance, and employee digital experience.
"For years, the conversation focused on where people were working from. Now the challenge is making sure all operations run smoothly every day, regardless of where the employee is," explains Josep Prat, co-founder of Flexxible.
Far from disappearing after the pandemic, remote work remains well established in Spain, though it has evolved differently from a few years ago. According to recent data from the Spanish Active Population Survey (EPA), 15.6% of employed workers currently work from home on a regular or occasional basis, consolidating hybrid models where office and remote working coexist in a stable way.
The main difference compared to 2020 is the consolidation of occasional or mixed hybrid arrangements. Many companies are stabilizing models of one or two remote days per week, particularly in sectors such as banking, insurance, energy, and professional services — cementing a reality where office, mobility, and home working coexist permanently.
Flexxible notes that this shift is increasing daily incidents that many organizations are beginning to normalize: access failures when changing location, corporate applications behaving differently outside the office, outdated devices, video call performance issues, and support difficulties when teams are working from different locations.
While these incidents are often minor in isolation, Flexxible warns that their cumulative effect directly impacts productivity and increases user frustration, generating small but persistent losses of time and worsening the overall employee experience.
"The big challenge is no longer just connecting people from anywhere — it's keeping all devices up to date, secure, and performing consistently, without multiplying the administrative and support burden," adds Prat.
The company also highlights that one of the key challenges for businesses is maintaining visibility and control over all the endpoints from which their teams work, whether physical devices, virtual desktops, or remote environments. The dispersion of locations and tools means that tasks such as applying security patches, updating applications, detecting vulnerabilities, or resolving recurring incidents are consuming ever-greater internal resources.
Flexxible argues that the traditional reactive model — waiting for the user to open a support ticket — is becoming increasingly ineffective in hybrid environments. In response, the company advocates for more automated and proactive models based on real-time monitoring, automation, and self-remediation.
Based on data gathered by Flexxible through analysis of real-world environments alongside customers and partners, automation enables IT issues to be diagnosed 65% faster, while users recover up to 78% of the time they would otherwise spend waiting for technical support. In addition, Flexxible estimates that up to 74% of support tickets and operations could be automated.
Founded in Barcelona and headquartered in Terrassa, Flexxible develops technology designed to simplify the management of digital work environments for businesses. The company currently operates in markets including the United Kingdom, the United States, India, and Brazil, with its solutions present on close to one million devices. It has recently been recognized by Gartner across several categories related to digital employee experience and digital workplace management.
About Flexxible
Flexxible is a software company founded in Barcelona and headquartered in Terrassa, specializing in digital workplace management and automation. Its solutions enable organizations to manage devices, support, security, and employee digital experience from a centralised platform. The company operates in international markets, has its solutions present on close to one million devices, and was recognized in 2025 in three Gartner® reports related to Digital Employee Experience (DEX) and Desktop as a Service (DaaS).
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