Privacy Policy

Hello! Welcome to Flexxible's online portal!

First of all, we sincerely appreciate your visit! Please note that when you access our portal, you entrust us with your personal data and information. Therefore, we are committed to maintaining that trust.

Our Privacy Notice will clearly and accessibly explain which of your personal data will be collected, with whom it will be shared, and where it will be stored.

DPOnet, registered under CNPJ No. 36.487.128/0001-79, has been appointed as our Data Protection Officer (DPO). Thus, they are authorized to perform all the duties and responsibilities provided for in the General Data Protection Law (LGPD).

If you wish to exercise any of your rights under the LGPD, simply click on the "LGPD Communication Channel" Seal on our website and fill out the "Data Subject Request Form."

By accessing and browsing our portal, you accept our Privacy Notice, being fully aware and in agreement with how we will use your personal information.

This document should be read together with our Terms of Use at https://www.flexxible.com/en/terms-of-use, where you will find an overview of our platform.

For easier understanding, our Privacy Notice is organized as follows:

  1. Information Collected
  2. How We Use Your Data
  3. Data Sharing
  4. Data Subject Rights
  5. Protection of Your Information
  6. Updates to Our Notice
  7. Applicable Law

INFORMATION COLLECTED:

To interact with us, we collect the following types of information:

a) Information provided by you:

  • Registration Data: When you register on our website, you provide us with your full name, phone number, and email.
  • Authentication Information: To provide a secure browsing environment, we may request identification and authentication information such as your email and phone number.

b) Automatically generated information:

  • Access Logs: We automatically collect access logs, which may include the IP address used to access our site, along with date and time. These data are mandatory under Law No. 12.295/2014 (Marco Civil da Internet) and will only be shared with third parties with your express consent or by judicial order.
  • Communication with the Organization: When you communicate with us, we collect information about your interaction, including metadata such as IP address, date, time, and content of communications.
  • Cookies and Similar Technologies: We use cookies, which are text files generated and stored in your browser or device by websites, applications, and online advertisements. For more information on cookie collection, please see our Cookie Policy (insert link).

HOW WE USE YOUR DATA:

We highly value your privacy, and all your data and information are treated with the utmost confidentiality, used only for the purposes described here, known and authorized by you.a) How can we use your personal data? We may use your personal data to:

  • Allow you to access and use all features of our portal;
  • Comply with legal obligations;
  • Send messages, alerts, notifications, and updates regarding support, services, products, promotions, news, events, and other topics of interest;
  • Detect and prevent fraud, spam, and security incidents;
  • Verify or authenticate the information provided by you, including cross-checking with data from other sources;
  • For any purpose you authorize at the time of data collection.

We may occasionally use your data for purposes not covered in this Privacy Notice, but they will always align with your legitimate expectations. Any use of your data outside these expectations will require your prior authorization.b) Deletion of Personal Data: All collected personal data will be deleted from our servers upon your request through a free and straightforward process, or when they are no longer necessary or relevant for providing our services, unless there is a legal obligation to retain them or a need to preserve them to safeguard the organization’s rights.

DATA SHARING:

All information we store about you may be considered assets in negotiations involving the organization. Thus, we reserve the right to include your data among the company's assets in case of a sale, acquisition, or merger. By accepting this Privacy Notice, you acknowledge and agree to this possibility.The organization must provide your data if required by judicial order.

DATA SUBJECT RIGHTS:

The LGPD grants data subjects the right to request from the data controller, at any time and upon request:

  • Confirmation of data processing;
  • Access to data;
  • Correction of incomplete, inaccurate, or outdated data;
  • Anonymization, blocking, or deletion of unnecessary or unlawfully processed data;
  • Data portability;
  • Deletion of data processed with consent;
  • Information about public and private entities with whom the data has been shared;
  • Information about the possibility of denying consent and the consequences of such denial;
  • Withdrawal of consent.

If you wish to exercise any of your LGPD rights or have questions regarding this document, click on the "LGPD Communication Channel" Seal on our website and fill out the "Data Subject Request Form."

INFORMATION SECURITY:

All your data is confidential, and only authorized personnel will have access to it. We take all reasonable market measures to ensure the security of our systems and your data. Our servers are located in various locations to guarantee stability and security and can only be accessed through pre-authorized communication channels.Whenever possible, your information will be encrypted unless this prevents the platform's use. You can request a copy of your data stored in our systems at any time.We will retain data only as long as necessary or relevant for the purposes described in this Privacy Notice or as required by law. Please note that we cannot guarantee all your data will be free from unauthorized access, especially if access credentials are shared improperly. We recommend keeping your password secure and not sharing it with third parties.

UPDATES TO OUR PRIVACY NOTICE:

We reserve the right to update our Privacy Notice whenever necessary to provide you with more secure information and enhance your experience.APPLICABLE LAW: This document is governed by and must be interpreted in accordance with Brazilian laws and regulations. The Court of the District of São Paulo - SP is designated to resolve any disputes arising from this document, with the express waiver of any other jurisdiction.

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* Gartner®, Magic Quadrant for Digital Employee Experience Management Tools, Dan Wilson, Tom Cipolla, Stuart Downes, Autumn Stanish, Lina Al Dana, 26 August 2024 **Gartner®, Magic Quadrant for Desktop as a Service, Stuart Downes, Eri Hariu, Mark Margevicius, Craig Fisler, Sunil Kumar, 16 September 2024
GARTNER® is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. Gartner® does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner® research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner® disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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