SOLUTIONS

IT Infrastructure Observability

See what is happening on every device your people use, physical or virtual, from one console. FlexxAgent reports status, performance, security and network data in real time and keeps the history for trend analysis.

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Overview

Do you know what is happening on every device?

When someone says their laptop is slow, your engineers need the answer in front of them, not a round of questions. FlexxAgent collects around 60 data points from each device, from hardware and operating system to sessions, network and security.

It runs on Windows, Linux, macOS, Android and ChromeOS, with the deepest coverage on Windows. The agent uses under 0.5% CPU and sends small updates over an encrypted connection.

See what FlexxAgent collects

BENEFITS

One view of devices, sessions and connections

Physical endpoints, virtual desktops and user sessions sit in the same console. Filter, group and save the views your team uses most, and export them when someone asks.

Diagnose with the evidence in front of you

Device detail shows CPU, RAM, GPU, network and disk use per application and process. Boot history, Windows services, Plug and Play errors and pending updates sit alongside, so engineers can find the cause before opening a remote session.

womand at desk checking cybersecurity page on laptop

Follow every connection

Real-time connections show which process is talking to which destination, with latency, and a map of where traffic goes. Locations link devices to offices by subnet or public IP, so a slow site stands out.

man logging in on digital workspace on laptop

Check security posture at a glance

Each device reports disk encryption, Secure Boot, Kernel DMA Protection and the name and status of its antivirus and EDR. CrowdStrike and Trend Vision One detections appear on the same device when those integrations are connected.

people at the office using technological devices and digital workspaces to work

Understand virtual environments

For virtual desktops, see the hypervisor, broker, delivery group, registration and maintenance mode. Session data adds sign-in duration, round-trip time, CPU and RAM per session.

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OUR PLATFORM

The ultimate solutions for managing and optimizing your workspaces

Product

FlexxClient

FlexxClient unifies the management and monitoring of all workspaces, virtual or physical. Leverage automation, empowering your IT teams to drive daily positive outcomes, monitor user experience, and enable self-healing.

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digital workspace, analyzer, data endusers, applications platform image

Integration and Business Flows

Observability

Remote Support

Maintenance and Inventory

Analytics, Connectors, and Data

Automation and Remediation

AI

autonomous Service Desk that never sleeps

FlexxSolve

FlexxSolve gets people back to work and reduces repetitive work for Service Desk engineers, while you stay in control. FlexxSolve finds out why something isn't working on an employee's device, fixes it within the limits you set and checks that it worked. When a person is needed, your engineers get the case with the work already done.

Explore
digital workspace, analyzer, data endusers, applications image

Autonomous diagnosis and repair

Integration and Business Flows

Observability

Remote Support

Maintenance and Inventory

Analytics, Connectors, and Data

Automation and Remediation

AI

Product

FlexxDesktop

Experience ultimate flexibility with FlexxDesktop, recognized in  the Gartner Magic Quadrant for DaaS in 2023. Use your hardware or ours, any  broker, cloud, or hypervisor, to create the ideal Desktop as a Service  offering. With its integrated management and monitoring tools, organizations  can leverage automation and self-healing capabilities to deliver the best  user experience possible.

Explore
RAM Storage, digital workspace, screen image

Analytics, Connectors, and Data

AI

Remote Support

Maintenance and Inventory

Automation and Remediation

Integration and Business Flows

Observability

Workstation Virtualization and Advanced Monitoring

Product

FlexxClient

FlexxClient unifies the management and monitoring of all workspaces, virtual or physical. Leverage automation, empowering your IT teams to drive daily positive outcomes, monitor user experience, and enable self-healing.

Explore
digital workspace, analyzer, data endusers, applications platform image

Integration and Business Flows

Observability

Remote Support

Maintenance and Inventory

Analytics, Connectors, and Data

Automation and Remediation

AI

autonomous Service Desk that never sleeps

FlexxSolve

FlexxSolve gets people back to work and reduces repetitive work for Service Desk engineers, while you stay in control. FlexxSolve finds out why something isn't working on an employee's device, fixes it within the limits you set and checks that it worked. When a person is needed, your engineers get the case with the work already done.

Explore
digital workspace, analyzer, data endusers, applications image

Autonomous diagnosis and repair

Integration and Business Flows

Observability

Remote Support

Maintenance and Inventory

Analytics, Connectors, and Data

Automation and Remediation

AI

Product

FlexxDesktop

Experience ultimate flexibility with FlexxDesktop, recognized in  the Gartner Magic Quadrant for DaaS in 2023. Use your hardware or ours, any  broker, cloud, or hypervisor, to create the ideal Desktop as a Service  offering. With its integrated management and monitoring tools, organizations  can leverage automation and self-healing capabilities to deliver the best  user experience possible.

Explore
RAM Storage, digital workspace, screen image

Analytics, Connectors, and Data

AI

Remote Support

Maintenance and Inventory

Automation and Remediation

Integration and Business Flows

Observability

Workstation Virtualization and Advanced Monitoring

CUSTOMER STORY

Empowering Healthcare providers with digital flexibility and security

By using a combination of automation, monitoring, support and observability tools, we enable an out-of-the-box mature EUC strategy with a proven ROI model for boosting productivity, reducing support overhead, and increasing first line fix rates.

Read more
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Trusted by the world's leading providers:

Frequently Asked Questions

What data does FlexxAgent collect?

Which operating systems are supported?

Will the agent slow devices down?

How long is data kept?

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