Information Clause of Data Complaints Channel

Treatment’s responsible

FLEXXIBLE INFORMATION TECHNOLOGY, S.L. is responsible for the processing of the personal data of the interested person and informs that they will be treated in accordance with the provisions of the current regulations on the protection of personal data, Regulation (EU) 2016/679 of April 27, 2016 (GDPR). and Organic Law 3/2018, of December 5 (LOPDGDD).

Treatment end

We will process the personal contact data and the reported facts in order to manage and resolve the complaint received.

Legitimation of the treatment

The basis for legitimation of data processing is the fulfillment of a mission carried out in the public interest, as well as compliance with a legal obligation.

Conservation of data

The data will be kept only for the time necessary to decide whether or not to initiate an investigation into the reported events. In any case, after three months from the introduction of the data, it will be deleted from the internal complaints system. The data may continue to be processed by the competent authority and body in the event of an investigation of the reported events, and will not be kept in the internal complaints system itself.

Data communication

The data may be provided to providers linked to the Controller, who act as Data Processors. Likewise, the data may be processed by data processors located outside the European Economic Area, who guarantee an adequate level of protection under standard contractual clauses, so there are no risks in the processing, guaranteeing secure communication. The data will only be communicated to third parties when it is necessary for the adoption of disciplinary measures or for the processing of judicial procedures that, where appropriate, proceed without prejudice to the notification to the competent authority of facts constituting the criminal or administrative offense.

Rights that assist the person concerned

The owner of the data is informed that he can exercise the rights of access, rectification, deletion and opposition of his data at FLEXXIBLE INFORMATION TECHNOLOGY, S.L. at the address: C/ Vallhonrat, 45 bajo - 08221 Terrassa (Barcelona). E-mail: [email protected] E-mail: [email protected] Likewise, you can file a claim with the Control Authority at if you consider that the treatment does not comply with current regulations. Contact information for the data protection officer: Data Protection Datax, SL, - [email protected]

Request a free 1-on-1 demo

See what unleashing the power of end user computing cloud do for your organisation by discovering FlexxDesktop solutions.

* Gartner, Magic Quadrant for Desktop as a Service, Stuart Downes, Craig Fister, Sunil Kumar, Eri Hariu, Mark Margevicius, Tony Harvey, 5 September 2023 GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Terrassa, Barcelona

Carrer de Vallhonrat, 45, 08221
Terrassa, Barcelona, Spain

+34 937 880 333

Fort Lauderdale, Florida

6750 N. Andrews Avenue, #200, Office 2013, Ft. Lauderdale, FL 33309, USA

+1 919-806-4580

London, England

6th Floor, 2 Kingdom Street, London, W2 6BD, UK

+44 (0) 203 4688752

São Paulo, Brazil

Av. Engenheiro Luís Carlos Berrini, 550 – 41 – Brooklin Paulista, São Paulo 04571-000, Brazil

+55 11 95300 0660