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Measuring performance in hybrid work environments requires a tailored approach. Traditional metrics may not fully capture the nuances of remote and in-office work.
Key performance indicators (KPIs) should focus on outcomes rather than hours worked. Metrics such as project completion rates, employee engagement scores, and feedback from team members can provide valuable insights.
Effective measurement drives improvement and accountability.
* Gartner®, Magic Quadrant™ for Digital Employee Experience Management Tools, Dan Wilson, Stuart Downes, Lina Al Dana, 26 May 2025.
**Gartner®, Magic Quadrant™ for Desktop as a Service, Stuart Downes, Eri Hariu, Mark Margevicius, Craig Fisler, Sunil Kumar, 16 September 2024
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