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October 1, 2023
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Automation in IT Operations

This article discusses the impact of automation on IT operations.

Automation in IT Operations

Automation in IT Operations

Automation is revolutionizing IT operations, especially in the context of hybrid workforces. By streamlining processes, organizations can enhance performance and security while improving employee satisfaction.

Benefits of Automation

  • Increased Efficiency: Automation reduces manual tasks, allowing IT teams to focus on strategic initiatives.
  • Enhanced Security: Automated systems can quickly respond to threats, ensuring better protection of sensitive data.
  • Improved Employee Satisfaction: By minimizing repetitive tasks, employees can engage in more meaningful work.

Related Topics

  • Digital Experience Management
  • Hybrid Workforce Strategies

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* Gartner®, Magic Quadrant for Digital Employee Experience Management Tools, Dan Wilson, Stuart Downes, Lina Al Dana,  26 May 2025.
**Gartner®, Magic Quadrant for Desktop as a Service, Stuart Downes, Eri Hariu, Mark Margevicius, Craig Fisler, Sunil Kumar, 16 September 2024
GARTNER® is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. Gartner® does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner® research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner® disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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