Enterprise class support and management for Windows Virtual Desktop
Automation and intelligence for Windows Virtual Desktop support and management
Dedicated Level 1 and 2 Support Console - SMARTWORKSPACES facilitates support through a dedicated console for level 1 and level 2 support roles. Administrators can assign and delegate admin rights to the support team for these roles to perform their functions. And, through personalized custom scripts configured by admins, support actions can be automated and safely executed to resolve common issues. Extensive monitoring and reporting of user sessions and virtual machines ensures you know the health of your Windows Virtual Desktop environment. SMARTWORKSPACES enables proactive management of Windows Virtual Desktop through the ability to send alerts to any SNMP capable monitoring platform when defined resource thresholds are reached. This ensures potential problems are addressed before they impact user experience.
- Realtime session performance displaying CPU, RAM, network and latency graphs
- Simplified session control, shutdown, logoff, restart and disconnect sessions
- Automation of common support actions through custom PowerShell scripts
- Delegated administration for Level 1 and 2 support with no required Azure permissions
Flexxible IT leads innovation in digital workspace management and delivery. SmartWorkspaces, a family of cloud services, software and purpose-built appliances, delivers an intelligent, fast and simple way to deploy and manage multi-cloud hosted digital workspace infrastructure. Our solutions help organizations fast-track transformation while offering unparalleled experiences for users and IT.